Our Story

Who is Christabella Florist?

Established in 2018, Christabella is primarily recognized as a go-to store for birthday flower bouquets. When thinking of purchasing a birthday bouquet, Christabella should come to mind first, as we offer our unique in-house floral paper designs. These designs are the result of tireless discussions and deliberations by our floral designers. Moreover, our florists can custom-design a special bouquet just for you.

While we’re known for our birthday bouquets, we also offer a range of other flower arrangements for occasions such as anniversaries, graduations, grand openings, bridal hand, get well soon wishes, and more.

Who is Christabella Florist?

At the heart of our studio practice is a love of the shape and form of flowers, combined with a creative edge. We’re passionate about celebrating nature in our installations and working with seasonal flowers and foliage helps us to keep within nature’s own cycle. We are, and always have been, committed to finding ethical, sustainable solutions to the challenges within our industry. From using recycled packaging and wrapping, to donating waste flowers and plants to Flower Angels (a charity the promotes wellbeing through flowers), we are continually looking at ways to reduce our carbon footprint and benefit the local community.

Our Mission

Mission

Quality Assurance:
Every order showcases our promise to quality. Each is strictly checked before delivery, minimizing mistakes to ensure our customers can buy with peace of mind.

Employee Growth:
We consistently train our staff, enabling them to gain new skills and knowledge. This ensures our customers always receive improved and varied designs.

Premium Selection:
Our products are chosen from top-quality imported flowers. Beyond fresh flowers, we also specialize in soap flowers, preserved flowers, and realistic faux flower designs. We update our selections yearly to reflect current and popular trends, showing our commitment to keeping up with the times.

Customer Experience:
We aim to provide a seamless and memorable shopping journey from start to finish. From the initial inquiry to placing orders, receiving the flowers, and even after-sales, we’ve established a comprehensive service system to ensure a pleasant buying experience.

Innovative Designs:
We introduce new designs every month, ensuring returning customers can always find something unique and won’t have to gift the same arrangement twice.

Holistic Approach:
We passionately manage both our online platform and physical storefronts. Whether online or offline, we want our customers to enjoy the feeling of leisurely browsing a flower shop

Our Mission

Internal Mission
Build a stronger florist team by emphasizing on sharing and meeting discussion every week in order to produce high quality products and services for customers. Provides skills and knowledge training sessions every three months for each branch of florist as well as management to maintain good quality and keep improving.

External Mission

  • Fast respond to customer requests
  • Release up to date flora design every month
  • Educate public for having a culture purchase and keep fresh flower
  • Educate public for install Interior Floral Design

Our Vision

Our vision is to work alongside like-minded partners to establish and expand Christabella into a renowned chain brand, making it a household name for floral shops. We eagerly seek passionate collaborators to jointly spread our floral artistry and brand values across various cities and regions.
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